Please refer to the expected "Ships in" information on every product page, this indicated the expected processing time for your order to be shipped.
Once the parcel is in the carrier’s hands, it is in their control and the delivery service selected by the customer of standard or express will take effect upon dispatch.
Delivery service times will vary depending on your location. Parcels going from VIC to non-Metro for standard and express might take slightly longer.
In some instances, there can be a slight delay due to a high volume of orders. If you request something by a certain day, please contact us via e-mail or call before you place the order.
We will contact you if there is an unexpected delay with your order. In the unlikely case that an item is out of stock when ordered we will ensure priority dispatch as soon as possible and the customer will be notified by phone or email.
To calculate the estimated transit time on your order, please use the carrier-specific tools below: